Get started with the Viam app
The Viam app is a tool for configuring, controlling, and managing robots from anywhere. This guide covers how to manage organizations, locations, robots, and robot parts from the Viam app.
Info
For more conceptual information about what organizations, locations, robots, and parts represent, see our fleet management overview.
Creating an account
If you received an invitation from an existing organization, use the email link to sign up.
If you’re signing up without an invitation link, go to app.viam.com and create an account with your Google account or an email and password of your choice.
Navigating organizations
Click the drop down in the upper right corner of the page. You should see your name, email, and a list of organizations you belong to.

If you used an email invite to sign up, the organization that invited you should be listed here. You also have a personal organization for projects not associated with other organizations.
Click an organization’s name to navigate to its list of locations.
Creating a new organization
To create a new organization, click ORG SETTINGS and use the New Organization field in the upper left of the page.
Inviting users to your organization
To invite another user to your organization, type their email address into the field in ORG SETTINGS and click INVITE.

Deleting an organization
From the ORG SETTINGS page, you can delete any organization that has no locations. If the organization to delete contains any locations, you must delete them before you can delete the organization.
Managing locations and sub-locations
Adding locations
When you create a new organization, Viam automatically creates a new location for you. You can create additional locations by typing a new location name in the New Location field found in the left side navigation bar and clicking ADD.
Click a location’s name to display the list of robots associated with that location.
Deleting locations
You can delete a location that is empty of robots by clicking the trash can icon next to the location name at the top of the page for that location. The icon will not appear if there are any robots in the location.
Sharing a location
A location will always have a parent organization (the organization in which it was created). Other members of the parent organization of a location are granted access to this location by default.
There are two ways to share a location beyond its parent organization:
- Share with all the members of an additional organization you belong to
- Share programmatic access to a location with location secret keys.
Sharing a location with an additional organization
Share your location with another organization you belong to by selecting the organization from the Add Organization drop-down menu and clicking Share.

The Viam app lists the newly added organization, along with the parent organization identified as the primary owner:

Sharing a location using location secret keys
Grant programmatic access to your location by sharing a location secret key.
The Viam app lists the secret keys for a location in the Location Secret Keys drop-down:

Copy the secret key by clicking on the clipboard icon. Click on the Generate Key button to generate a new key. Use these keys in your SDK code and scripts to authenticate your access to the robots in your location in the cloud.
Caution
Be cautious when sharing location secret keys in your code or messages.
Do not make a valid key publicly available, as any entity attempting to access your location who has this token will be authenticated, compromising the security of your system.
Note where and when you share a location secret key. After generating a new secret key, remember that it’s best practice to update all references to the key in your code as soon as possible, even though Viam supports flexible key rotation with up to two keys in use at one time.
Share a location with Viam Support
You must share your location with the Viam Support team when requesting support. To do so, navigate to the proper location and click, ADD VIAM SUPPORT. The button toggles to REMOVE VIAM SUPPORT. Click to remove Viam Support from your location.
Removing an organization from a shared location
You can remove any organization except the parent organization and Viam Support from the shared list by simply clicking the “X” to the right of its listing.
Sub-locations
To create a sub-location:
- Create a location and add at least one robot to it.
- From the bottom of the soon-to-be-sub-location’s page, use the New Parent Location drop-down to choose a parent location.
- Click CHANGE after selecting the new parent location.
You can continue nesting sub-locations in this way. To move a sub-location to the first level of locations, select Root from the New Parent Location drop-down and then click CHANGE.
Managing robots
In the navigation bar on the left, navigate to the location (or sub-location) where you want to create a robot.
Adding a new robot
When you click on a location that does not contain any robots, you’ll be prompted to create a robot by typing in the New Robot field and clicking ADD ROBOT.

Deleting a robot
You can delete a robot by checking the Sure? box in the lower left of the robot page and clicking DELETE ROBOT.

Click the name of a robot to go to that robot’s page, where you’ll find a variety of tools for working with your robot.
Navigating the robot page
The banner at the top of the robot page displays the robot’s location, name, and a drop down list of all parts of that robot. The first part you create will be the main part but you can create additional parts in the drop down.

To delete a part or make it the main part, use the buttons in the top right of the CONFIG tab.

If you’ve connected your robot to a machine running viam-server
(instructions below), the banner also displays when the robot was last online, which version of viam-server
it is running, the host name, the IP address or addresses, and its operating system.
The following tabs are found on the robot page:
Setup
The SETUP tab contains information for starting an instance of viam-server
on your robot’s computer.
Be sure to select the correct Mode and Architecture for your system in the upper left of the tab.
Tip
More in-depth information on installing viam-server
can be found in our Install Guide.
Config
Here you can start adding robot components, services, and remotes.
Toggle between Builder (default) or Raw JSON using the Mode selector in the upper left. Builder provides a more graphical UI. Raw JSON mode can be useful for users who are familiar with writing JSON, and for seeing and editing everything at once.
Within the CONFIG tab (in builder mode) are separate sub-tabs for components, services, remotes, processes, network, authentication, and fragments, so be sure to configure these in their respective tabs. In raw JSON mode, all of these resources are displayed in a single text field.
Details on configuring specific hardware components and services can be found in these topics:
Logs
The LOGS tab displays debug and other logging information from your robot.
History
The HISTORY tab shows a timestamped diff view of your robot’s configuration changes.
Code Sample
The CODE SAMPLE tab contains boilerplate code snippets you can copy and paste into your SDK code to connect to your robot. There is also a JSON stub you can copy if you wish to use this robot as a remote of another robot.
Caution
Do not share your robot secret or robot address publicly. Sharing this information compromises your system security by allowing unauthorized access to your computer.
Control
The CONTROL tab allows you to control your robot using an interface for each component of your robot. This is done through WebRTC. For example, if you have configured a base with wheels, you can control your robot’s movement with an arrow pad and fields to change base’s speed. If you have configured a camera component, a window in the CONTROL tab displays the camera output.
Security
The SECURITY tab allows you to access and exchange the Robot Part Secret Keys of your robot. A robot part secret is a unique secret used by the robot to communicate with the cloud.

Copy the secret key by clicking on the clipboard icon. Click on the Generate Key button to generate a new key.
Caution
Be cautious when sharing robot part secret keys in your code or messages.
Do not make a valid key publicly available, as any entity attempting to access your robot who has this token will be authenticated, compromising the security of your system.
Note where and when you share a robot part secret key. After generating a new secret key, remember that it’s best practice to update all references to the key in your code as soon as possible, even though Viam supports flexible key rotation with up to two keys in use at one time.